Effective Date: July 2025
Welcome to Product Photo Solution (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website www.productphotosolution.com and the services we provide, including product photo editing for e-commerce businesses. By accessing our website or using our services, you agree to be bound by these Terms.
1. Services
We provide professional product photo editing services tailored for e-commerce platforms. Our services include but are not limited to background removal, color correction, retouching, clipping paths, and shadow creation.
2. Client Responsibilities
- You agree to provide clear, high-quality images and detailed instructions for editing.
- You are responsible for ensuring you have the rights or permissions for all images submitted.
- You agree to provide timely feedback and approvals to facilitate project completion.
3. Order Process and Delivery
- Orders will be confirmed after receiving all necessary files and instructions.
- Delivery timelines will be communicated and agreed upon before starting the project.
- We aim to deliver within the agreed timeframe but are not liable for delays caused by unforeseen circumstances or client delays in feedback.
4. Revisions
- We offer a specified number of revisions per project (please refer to the service details or proposal).
- Additional revisions beyond the agreed number may incur extra charges.
5. Payment Terms
- Payments must be completed as agreed before final delivery.
- We accept payments via the methods specified on our website or communication.
- In case of non-payment, we reserve the right to withhold delivery of the final work.
6. Intellectual Property
- You retain ownership of your original images.
- Upon full payment, we grant you the rights to use the edited images for your intended purposes.
- We reserve the right to use non-confidential edited work samples for promotional purposes unless otherwise agreed.
7. Confidentiality
- We will keep all your images, instructions, and communications confidential.
- We do not share your materials with third parties without your consent.
8. Liability
- While we strive for high-quality work, we do not accept liability for any damages, losses, or costs arising from the use of edited images.
- Our liability, if any, is limited to the amount paid for the services.
9. Cancellation and Refunds
- Cancellation policies will be communicated on a case-by-case basis.
- Refunds are issued at our discretion, depending on project status and nature of cancellation.
10. Governing Law
These Terms are governed by the laws applicable to the location of our business operations. By using our services, you agree to submit to the jurisdiction of these laws.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and your continued use of our services indicates acceptance of the updated Terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
📧 Email: info@productphotosolution.com
Last updated: July 2025
